Warren, Senators Press Major Credit Reporting Companies on Plans to Address Credit Errors for Student Loan Borrowers

Skip to primary navigation Skip to content × Close Mobile Nav About About Elizabeth Committee Assignments About Massachusetts Voting Record Contact Share Your Opinion Help with a Federal Agency Office Locations Send me Updates Share Your CFPB Story Save Our Schools Services Help with a Federal Agency Return to Repayment Guide Visiting DC/Tours Flag Request Internships Meeting Requests Academy Nominations Special Recognitions Grants Small Businesses Veterans, Servicemembers and Military Families FY2027 National Defense Authorization Act Requests FY 2027 Appropriations Requests Oversight Reports Letters Social Security War Room Save Our Schools Campaign Legislation Newsroom News Coverage Press Releases Op-Eds Videos × Close Site Search search Elizabeth Warren Senator Elizabeth Warren's Facebook Page (This link opens in new window or tab.) Senator Elizabeth Warren's BlueSky (This link opens in new window or tab.) Senator Elizabeth Warren's Twitter (This link opens in new window or tab.) Senator Elizabeth Warren's Youtube (This link opens in new window or tab.) Senator Elizabeth Warren's Instagram (This link opens in new window or tab.) About About Elizabeth Committee Assignments About Massachusetts Voting Record Contact Share Your Opinion Help with a Federal Agency Office Locations Send me Updates Share Your CFPB Story Save Our Schools Services Help with a Federal Agency Return to Repayment Guide Visiting DC/Tours Flag Request Internships Meeting Requests Academy Nominations Special Recognitions Grants Small Businesses Veterans, Servicemembers and Military Families FY2027 National Defense Authorization Act Requests FY 2027 Appropriations Requests Oversight Reports Letters Social Security War Room Save Our Schools Campaign Legislation Newsroom News Coverage Press Releases Op-Eds Videos Español Close Search Open Search Popup Popup Search Close Search Popup MENU Senator Elizabeth Warren's Facebook Page (This link opens in new window or tab.) Senator Elizabeth Warren's BlueSky (This link opens in new window or tab.) Senator Elizabeth Warren's Twitter (This link opens in new window or tab.) Senator Elizabeth Warren's Youtube (This link opens in new window or tab.) Senator Elizabeth Warren's Instagram (This link opens in new window or tab.) Home Newsroom Press Releases June 17, 2026 Warren, Senators Press Major Credit Reporting Companies on Plans to Address Credit Errors for Student Loan Borrowers Text of Letter (PDF) Washington, D.C. — U.S. Senator Elizabeth Warren (D-Mass.) led Senators Richard Blumenthal (D-Conn.), Tammy Duckworth (D-Ill.), Mazie Hirono (D-Hawaii), Chris Van Hollen (D-Md.), Jeff Merkley (D-Ore.), and Ron Wyden (D-Ore.) in questioning Experian, TransUnion, and Equifax on the companies’ plans to prevent student loan credit reporting errors from harming borrowers amid the Trump administration’s illegal attempts to shut down the Department of Education (ED). “Given that federal student loan servicers have systematically reported inaccurate data to credit reporting companies in the past, and that the dismantling of the Department of Education has vastly reduced federal oversight over servicers, we are concerned that servicers may be failing to report fully accurate data to your companies,” wrote the lawmakers . The Fair Credit Reporting Act (FCRA) requires credit reporting companies to take steps to ensure that inaccurate data, like misreported defaults or delinquencies, do not appear on credit reports or affect a borrower’s credit score. However, due in part to credit reporting companies’ patterns of negligence , at least one in five credit reports contain errors. Borrowers with incorrectly low credit scores may be denied access to mortgages, rental opportunities, credit cards, auto loans, or even employment opportunities. In 2024, a Congressional investigation revealed that credit bureaus had generated incorrect credit scores for hundreds of thousands of borrowers after processing inaccurate data from student loan servicers. Similarly, in 2020, servicers reported incorrect repayment statuses for tens of thousands of borrowers to credit bureaus. The lawmakers warned that because of the Trump administration’s cuts to ED staff responsible for overseeing student loan servicers, “the risk that servicers may again supply credit reporting companies with inaccurate data appears higher than ever.” In addition, credit reporting companies appear to be taking advantage of the Trump administration’s decimation of the Consumer Financial Protection Bureau, which is responsible for protecting consumers from credit reporting errors. Two of the three major credit reporting companies have been resolving drastically fewer complaints about errors than they had in prior years. For example, Experian resolved less than 1% of complaints in consumers’ favor in 2025, compared to about 20% in 2024. “We urge you to institute rigorous safeguards against credit reporting errors that could financially harm borrowers, including vig