“Casework On Your Corner” Comes To New Britain

NEW BRITAIN, CT – Congresswoman Jahana Hayes (CT-05) announced the expansion of her “Casework on Your Corner” (COYC) program with a new location in New Britain. This is the fourth location to be added, with monthly events already happening in Danbury, Meriden and Simsbury. With her district office in Waterbury, COYC brings staff to various locations to assist constituents. The first event in New Britain will be held on Thursday, January 29 th , 2026, from 11:00 a.m. to 4:00 p.m. at New Britain City Hall, 27 W. Main Street, Room 201. Caseworkers will be on-site to help residents with issues involving federal agencies. “Too often, people do not know where to turn when they need help navigating government agencies. With a district of 41 cities and towns, Casework on Your Corner is about meeting people where they are,” said Congresswoman Hayes. “By bringing casework to the community, we are making our office more accessible, more responsive, and more accountable to the people we serve.” Since coming to office, we have closed more than 439 cases for constituents in New Britain and helped to return over $3,589,522 from the federal government to New Britain residents. Hosting “Casework on Your Corner” in New Britain further strengthen this work and expands our services to constituents. Our office is available to help with Social Security Administration (SSA), U.S. Department of Veterans Affairs (VA), Internal Revenue Services (IRS), U.S. Department of State (DOS), U.S. Citizenship and Immigration Services (USCIS), U.S. Postal Service (USPS) or any federal issue. If constituents have questions about “Casework on Your Corner,” our office is available at 860-223-8412. For a full list of 2026 Casework on Your Corner” dates across the Fifth District, please click here . What constituents are saying about “Casework on Your Corner”: "C ongresswoman Hayes’ staff were wonderful in helping me on an issue with Social Security. After my dad passed away, I spent nine months trying to get the last payment that was owed to his estate. Congresswoman Hayes’ office reached out and got the payment released within a few days ” – Aileen, New Britain "My wife and I had not been able to get an explanation from the IRS as to why our tax refund had been delayed beyond the expected time frame. I reached out to Congresswoman Hayes’ office and a caseworker provided a clear answer resolving the problem in a very timely manner.” -  John, New Britain "I want to thank Congresswoman Hayes and her staff for interceding on my behalf in regards to my USPS retirement process. Without their help, I do not think my retirement would have resolved itself in the manner it did. Most appreciated, thank you.” – Sharon, New Britain 2026 New Britain "Casework on Your Corner" Dates January 29, 2026 February 26, 2026 March 26, 2026 May 28, 2026 April 30, 2026 June 25, 2026 July 30, 2026 August 27, 2026 September 24, 2026 October 29, 2026 November 16, 2026 December 17, 2026 ###